We gladly accept returns of unworn, unwashed merchandise for full refund or exchange within 30 calendar days of purchase for a refund. We fully guarantee our merchandise to be free of manufacturing defects, and will accept any defective items for full refund or exchange. In all cases of defective items, refunds will be made in the form of the original payment. We are able to refund shipping and handling charges only in the case of manufacturer defects.
We will not accept returns on customized merchandise except in case of manufacturer defect.
To return an item, simply fill out the form on the back of your original packing slip. In the event that you have lost your original packing slip, please contact customer service to have a return form emailed to you. If your return is for a defective item, please contact customer service before sending back your package for a return service label. For all normal returns and exchanges, simply ship the form, along with the product you wish to exchange, to the address listed below.
Returns must be sent via UPS or FedEx for verified delivery. This will ensure a tracking number for a lost or delayed package in order to verify exchanges.
We work hard to ensure prompt delivery of your order. However, if for some reason a specific product is on back order, we will contact you by phone or e-mail to notify you of the delay. We will give you an estimated delivery date or allow you to change your order for an item that is currently in stock.
If you have further questions regarding our return policy please call us at 1-855-717-9103 Ext. 30 or visit our customer support page
Please allow 5-10 days for order processing and delivery. All items will ship next business day after your order is placed. Items are not shipped on weekends.
For standard shipments within the Continental U.S.:
For UPS Ground shipments within the Continental U.S.:
Is a combination of UPS Ground and SurePost (at shipper's discretion) shipping standard lead time is 1-7 business days throughout the continental U.S. - delivery dates are not guaranteed and tracking may not be provided.
Your items will ship next business day after the order is placed. Please note that we do not ship on weekends. Shipments to Alaska may be delayed up to a week with ECONOMY SHIPPING.
P.O. Boxes and APO/FPO Addresses not available via UPS Ground option.
Any applicable duties, taxes, and tariffs are the responsibility of the recipient, will be due upon delivery in the destination country, and are NOT included in the costs of the order placed through this Online Store. For this reason, we strongly encourage that prior to placing an order, international customers should check with their local brokerage office to see what import or customs fees they will be charged to receive their order. All pricing for shipping costs are in US dollars and must contain a valid email address and telephone number. Your order will be canceled if you do not reply or accept additional charges within five business days.
If you have further questions regarding shipping and handling policy please call us at 1-855-717-9103 Ext. 30 or visit our customer support page